QuickBooks Desktops on many computers can work on the same company file and collaborate seamlessly. The multi-user mode in QB hosts the company file on a computer called the server, and the users on workstations can continue working on it. All these computers are connected by the server computer and require QuickBooks Database Server Manager to ensure this connection. Issues in any of these components give way to QuickBooks multi-user mode errors.
If you are struggling with QuickBooks multi-user mode not working issues, such as H202 H101 errors, you must thoroughly troubleshoot all the aspects. In this blog, we will discuss how to fix QuickBooks multi-user setup easily.
However, if you wish to get your QuickBooks working properly right away, contact our QB Pro Advisors at TFN +1-(855)-955-1942!
Possible Reasons For QuickBooks Multi User Mode Not Working
Are you wondering why QuickBooks multi-user mode is not working on your Desktop? Here are all the reasons for this error listed below:
There might be issues with the hosting configuration of the QuickBooks and company file.
One or more workstations are set to host the company file in addition to the server.
The antivirus or Windows firewall might be inhibiting QuickBooks' access to the internet or connected computers.
The QuickBooks programs in the background, such as QB Database server manager, aren't working properly.
The file permissions on the host computer or for the company file folder aren't set properly.
The QB files, such as .ND files or databases might be corrupt or damaged.
Before Troubleshooting QuickBooks Multi User Mode Not Working Error
Before you get into detailed troubleshooting for QuickBooks multi-user setup, ensure the basic requirements are met.
Ensure that you have installed QuickBooks Database Server Manager and it is of the same version as your QuickBooks Desktop.
Check that the internet connection is stable and that your host computer and workstations are correctly connected.
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Quick Solutions To Resolve QuickBooks Multi User Mode Not Working Issue
Let's proceed to detailed solution steps to eliminate the QuickBooks multi-user mode not working issue. Follow these steps carefully, and don't hesitate to contact us when you feel stuck.
Solution 1: Utilize QuickBooks File Doctor Tool
QuickBooks File Doctor Tool helps check if the multi-user mode is set right and scans any issues QuickBooks might bear that may cause an error.
If your system doesn't have QB Tool Hub installed on it, download the tool on your system.
Once installed, open the QuickBooks Tool Hub and select the QB File Doctor.
Let the tool run and allow it to scan for the issues.
Follow the on-screen instructions and finish the repair process if the tool finds any issues.
Now, restart your QB and check whether you are still facing the multi-user mode error.
Solution 2: Troubleshoot QuickBooks Database Server Manager
QuickBooks Database Server Manager must be installed on the server, also called the host computer. If it is not downloaded, install it from Intuit's official website.
Open the QBDBSM on the server by going to the start menu and searching for Database.
Alternatively, you can open QuickBooks Database Server Manager by opening QB Tool Hub and clicking Network Issues.
Once it opens, on the scan section, browse for the company file.
Start scanning and allow it to detect the issues and repair them.
Now, restart QuickBooks on the host computer and workstation and see if the multi-user mode not working error is resolved.
Solution 3: Verify the Hosting Configuration
Let us now thoroughly check the hosting configuration for the server computer and workstations. We need to make sure that only one computer is set to host the company file, and that is the server, also called the host computer.
Open QuickBooks on the host computer and check if it is hosting the company file.
Click on the File menu, choose Utilities, and then click on Host Multi-User Access.
If Stop Hosting Multi-User Access appears in the list, don't click on it and allow it to host
Do the same for all the workstations.
Open QuickBooks Desktop on the workstations and navigate to the file menu and utilities
If you see the Stop Hosting Multi-User Access option, click on it and turn off the hosting on the workstations.
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Final Word
The above guide should fix the QuickBooks multi-user mode error on the Desktop. However, if the issue persists, do not hesitate to contact us at TFN +1-(855)-955-1942, as our time will be right there to assist you!
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